Client Testimonials

"There is a very good reason that I choose to be associated with Profile – their service is way beyond what you might expect from an insurance broker. I know that if I recommend anybody to them – that person will feel like their own needs have been listened to and accounted for – they don’t try to force products onto the client – nothing is too much trouble. I have no hesitation in recommending Mel and her brilliant team.''

''Sir'' Les Ferdinand MBE

"Ian and I have been clients of Profile Insurance for many years… and this is why… Nothing is too much trouble. All our insurances are tailored to exactly what we need rather than a one size fits all approach. Whenever we call to make an adjustment or have a query, it is dealt with immediately. All the team are polite, courteous and efficient and this is precisely why we stay here and are happy to recommend our friends and family."

Ian Wright MBE & Nancy Hallam Wright

"We are delighted to have had a longstanding relationship with Melanie and the Profile team. By providing us with all our insurance needs, in a way that fits in with our lifestyle, we have the comfort and peace of mind knowing that if the unexpected should happen, they are there to assist us in any way they can."

Graeme Le Saux

"From the moment you pick up the phone and call Profile you know your being listened to and are being given the best possible advice and solution to your request. Whether its a quote or a claim the team are responsive, helpful, understanding and personable. They take the stress away and are a team you can always rely on. The team provide an exceptional service and that is why I have been a loyal customer for over 5 years."

Liz McCall

"I have never once been disappointed by the service I have received from Profile Insurance. There is always an intelligent answer however mundane the question and a quick response. I always recommend Profile Insurance to my friends and I know that all of those that have moved over to Profile have been very satisfied with the service they have received."

Selkin & Co

"The staff at Profile Insurance have always provided a helpful and professional service. They have provided advice and support when we have sought to make a claim, and they have always liaised efficiently with the insurance provider on our behalf. Overall, they have managed to achieve that fine balance between effective business and personable service."

Cyril Courtel

"Dear Mark,

I want to thank you so much for all your help in assisting with my recent car claim.

Due to the lack of communication between the insurance company and the car hire people I was left stranded at home without wheels. You dropped everything to come and pick me up from Watford, take me to work and then a few hours later made the return trip to get me home. I am certain that this would not have happened with any comparison website nor any run of the mill broker!

Also the claim was settled very quickly and I had a new car within 3 weeks of the original accident and that would not have been possible without your expert help and advice.

Thank you once again."

Robert Harris

Copy Write Printers

"Dear Mark,

Thank you so much for dealing with our recent property insurance at such short notice. From my initial contact with you, which was quite out of the blue, on a very hectic Thursday morning you managed to provide a very competitive quote in a matter of hours.

We really appreciated such a rapid response and the time you took to go over the policy details. Your price and quality of service have been excellent and I would have no hesitation in recommending your services to business associates, family and friends.

Thank you once again"

Simon Miller

Simon Miller Architects Ltd

"Dear Mark,

Thank you for your help with my car insurance.

You were highly professional and a pleasure to deal with – it’s so refreshing when people offer you service which is efficient and prompt.

I highly recommend your services and I look forward to coming back to you for additional insurance services."

Dan Alexander

"Dear Mark,

We needed help organising our daughter’s car insurance and when we gave you the information on Friday morning we were very impressed that you came straight back to us that morning with the quote.

Not only that but you gave us great advice which you didn’t have to offer us, which is a credit to your professionalism and customer service. It’s so nice dealing with a company with a personal approach rather than a comparison website!

We would have no hesitation recommending you and thank you for all your help."

Maureen & Malcolm Gold

CLIENT TESTIMONIALS